FSM | Field Service Management
Document, update and have at hand all the information of your clients' assets, for example:
Schedule maintenance activities to be performed, view their details and assets involved and generate work orders to execute them. Save time by automating your tasks with maintenance templates and ensure that all your customers' assets are taken care of in the same way.
Document the value of the readings and measurements you take of your equipment. View graphs with asset measurements and stay informed when there are measurements outside or close to the established limits. The platform uses the recorded readings of the assets to calculate the next date of your maintenance activities.
Efficiently manages stock of materials, spare parts, incoming and outgoing movements, kardex, inventory valuation, among others.
Access at any time to the history and log of transactions. The platform keeps a detailed record of all actions performed in the system, from the registration of an asset, through the execution of work orders and taking measurements or readings, to inventory movements. This not only guarantees transparency and total control over your operations, but also provides you with key information for audits and resolving doubts with your customers.
Easily manage your customer information, have detailed information at hand:
Manage your work orders in a more versatile, easy and intuitive way with the multiple views of the WOs module. Use the kanban view to know in which stage the WOs are in, easily assign WOs to your technicians with the resource view, use filters and export tools in the list view to create reports.
Simplify the scheduling of maintenance tasks with the scheduler. With a calendar view of all pending activities, this tool makes it easy to plan jobs with a simple drag-and-drop.
Optimize the distribution of the workload among your technicians, assigning or scheduling your work orders according to their availability.
Facilitates the generation and management of commercial proposals, saving valuable time to dedicate to your business. Customize the stages of the quotation process, configure the applicable tax rates and define the services along with their costs. In addition, you can apply special discounts according to the customer's needs. With this module, it is also possible to generate PDF documents ready to share, providing a professional and efficient experience.
Manage all your customers' maintenance requests. Your customers can report incidents quickly and easily, while your maintenance administrator and his team have full control of the workflow from receipt of the request to its resolution, keeping the customer informed at all times. At the end, your customers can evaluate your service and you can analyze their level of satisfaction.
Consult and generate reports, graphs and KPIs with the data collected in the platform over time and make informed decisions.
Easily integrate your maintenance software (CMMS) with IoT devices and other applications you already use in your company (CRMs, ERPs, etc.). Forget about costly developments; these integrations can be done through public APIs and Zapier.
Resource Calendar View
With activity calendars teams or technicians can easily be assigned to WOs based on workload, priority and availability.
Lists
Effortlessly manage extensive data with our List view. Ideal for searching, filtering, exporting, creating reports, and executing bulk actions with ease.
Simply drag and drop
your TOs to change their stage
Keep records to ensure compliance, continuous improvement, and address uncertainty. MPtotal supports audits while also improving operational performance and overall efficiency.
Our always-updated learning center for self-implementation, learning, updates and new features.
We guarantee an easy and successful implementation by experts committed to your success.
Easy to integrate with field service software and other applications that you already use.
By connecting your IoT devices, such as sensors, you can monitor the status of your equipment in real-time. This integration provides maintenance teams with valuable data, enabling predictive maintenance by detecting potential issues before they cause costly downtime.
Automate your operations and integrate with the most popular platforms.
Mpservices is constantly adding new features at no additional cost. It is also 100% configurable and adaptable to all types of industries. You won't have to worry about compatibility with new generations of operating systems or mobile devices.
Mpservices provides both the quality of service and level of security that large accounts need. See Security infrastructure
The mobile application is designed for those who value simplicity. Technicians do not require any training.
The application is downloaded from Google Play or Appstore and entered with the username and password that is previously created.
Yeah, Mpservices can be integrated with any available Zappier web application.
We have local presence in Mexico, Colombia, Chile, Peru, USA, European Union and in more than 20 countries through our authorized distributors.
Field service software is a tool that optimizes the management of operations in the field, from job scheduling to billing. It can benefit your business by improving efficiency, reducing response times, and increasing customer satisfaction.
Optimize your company's operations and automate maintenance activities with our cloud-based CMMS system.
Increase your recurring revenue and the productivity of your technicians with the first Field Service Software (FSM) created for maintenance services companies.
Leading software company in Maintenance Technological Solutions with more than 30 years of experience. Committed and oriented to customer satisfaction.
© 2024 MPtotal, MPindustries and MPservices are registered trademarks of Software para Mantenimiento MP SA de CV.
