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Website and mobile applications privacy notice

SOFTWARE PARA MANTENIMIENTO MP, S.A. DE C.V. (hereinafter "MPTOTAL"), with address at Av. Reforma 7 Desp 404, Cd. Brisa, C.P. 53280, Naucalpan de Juárez, Méx., México, with official internet portals: https://mptotal.com/, https://mpservices.app/ and https://mpindustries.app/; and with the mobile applications mpservices and mpindustries; is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

 

For what purposes will we use your personal data?

MPTOTAL collects your personal data and sensitive personal data in order to use them for the following purposes:

a) Obtain information and statistical data on browsing habits.

b) Identifying profiles that enter the application

c) Filtering contents based on the access email account

d) For marketing, advertising and commercial projection purposes.

 

What permissions do mobile applications require?

Our mobile applications mpservices and mpindustries require permission to:

a) Use of the camera

b) Storage space

c) Location of the device

 

How can you access, rectify or cancel your personal data, or object to its use or exercise the revocation of consent?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to contacto@mptotal.com and must contain:

 

    • Holder's full name.
    • Address.
    • Phone.
    • E-mail address used on this website.
    • Copy of an official identification attached.
    • Subject "ARCO Rights".

Description of the purpose of the letter, which may include but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in case of revocation of consent, please note that not in all cases we can meet your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

How long will it take us to respond to your request?
5 days

d) By what means will we communicate the response to your request?
To the same e-mail address from which the request was sent.

 

Use of tracking technologies on our website and mobile applications

We inform you that on our websites (https://mptotal.com/, https://mpservices.app/ and https://mpindustries.app/) we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

Session identifiers, user name and passwords, User's preferred language, User's location region, User's browser type, User's operating system type, Date and time of the start and end of a user's session, User's session start and end date and time.

These cookies, web beacons and other technologies can be disabled. To find out how to do this, please consult the help menu of your browser. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

 

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or from other causes. We are committed to keep this privacy notice updated on the changes that may occur and you can always check for updates on any of our websites: https://mptotal.com/, https://mpservices.app/ and https://mpindustries.app/.

 

Last update of this privacy notice: 04/12/2023